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Frequently Asked Questions
Quick answers to common questions about contacting us
How quickly will I get a response?
Email inquiries are typically answered within 24 hours on business days. Live chat responses average 2 minutes during business hours.
Can I schedule a demo before signing up?
Absolutely! We offer free 30-minute personalized demos where we'll walk you through the platform and answer all your questions.
Do you offer phone support?
Yes, phone support is available Monday-Friday, 9am-6pm EST. You can also reach us via email, live chat, or our support portal 24/7.
Is there a cost for support?
All Wellovis customers receive full support at no additional charge. Premium onboarding and training packages are available for larger organizations.